Frequently Asked Questions

Professionals restore water damage through a detailed process. They begin by extracting standing water, followed by thorough drying using industrial-grade equipment. Dehumidifiers are then used to remove excess moisture, preventing mould growth.

Yes, many sentimental items, such as photos, documents, and keepsakes, can often be restored after a flood with the help of professional restoration services. Techniques like freeze-drying, cleaning, and digitizing can save these precious items, though some may still be beyond repair.

The first step is to stop the water source, followed by assessing the extent of the damage. Professionals will then begin water extraction, drying, and sanitizing the affected areas to prevent further damage.

Mould test results indicate mould type and concentration. High levels suggest significant contamination, while low levels indicate minimal presence. Results guide remediation decisions and help assess health risks.

If your property has visible signs of water damage, broken windows, roof leaks, or structural instability after a storm, restoration services may be necessary to prevent further deterioration and potential health risks like mould.